Where money leaks in car dealers.
- 1
Many internet inquiries still get no personal reply, and most replies give no price.
- 2
Evenings and weekends, when buyers browse, are covered worst.
- 3
Test drives are booked and then missed.
About 20% of internet inquiries to car dealers still get no personal response.1
One lead, start to finish.
- 21:03:15Marketplace inquiry about a 2022 hatchback, asking about part-exchange.
- 21:03:51Reply with price, availability and a part-exchange question.
- 21:06:40Test drive booked for Saturday 10:00, with a reminder the day before.
Sample timeline. Your replies use your own listings, prices and tone.
Tools we connect
AutoTrader, Cars.com, CarGurus, Carsales and Dubizzle lead emails (ADF/XML), your website and chat; DealerCenter, VinSolutions or your CRM via API.
Rules we follow
Prices and stock come only from your inventory feed. Quiet hours and opt-outs are enforced.
Which plan fits
Independent used-car lots fit Instant Responder or Qualifier & Booker. Larger stores fit Full Lead Engine.
Questions from car dealers.
How does Maquana help car dealers?
Reply to every listing inquiry with a price and a test drive. For example: Marketplace inquiry at 9pm, then reply with price and availability, then test drive booked..
Which Maquana plan fits car dealers?
Independent used-car lots fit Instant Responder or Qualifier & Booker. Larger stores fit Full Lead Engine.
Which tools does it connect to?
AutoTrader, Cars.com, CarGurus, Carsales and Dubizzle lead emails (ADF/XML), your website and chat; DealerCenter, VinSolutions or your CRM via API.
What rules does it follow?
Prices and stock come only from your inventory feed. Quiet hours and opt-outs are enforced.
Answer every lead, starting this week.
- Pied Piper study of dealer inquiry response, 2025.